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Our Service - On Site Assistance

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Our Service - On Site Assistance

GEO provides its clients with a methodology with proven international success composed by several client assistance oriented programs.

With a wide experience developing new technologies in the field of soil stabilization GEO provides its clients with a methodology with proven international success composed by several client assistance oriented programs.

The CORE methodology, Client Oriented Rapid Results, was conceived to ensure the best possible application of the different technologies and products implemented by GEO with a proven success rate.

Project start-up

The client assistance programs were developed to meet the client's needs, always taking into consideration each project's specific characteristics in order to find the most adequate solutions and maximize performances, always ensuring the top quality technical backup our customers are used to.

On site assistance

With a wide international experience, our technical team will ensure that our client's goal and results are achieved, solving problems and working in partnership with our client¿s site crew.

CAP - Client Assistance Program

When requested this service has several stages:

  • Previous study of project based on data supplied by the client.
  • Careful planning in close partnership with the client¿s technical team for the
  • Setup of the slurry plant and other equipment, prior to project startup.
  • Optimized application of the different products.
  • On site technical backup.
  • Continuous gathering and crossing of all the data concerning the project maximizes product usage and consumption. When requested, a project final report will be provided.
  • Slurry treatment for disposal at the end of the project. (Upon request when previously accorded).

The Program of Assistance to the customer aims at the integral follow up of project since the start to its conclusion. This service is provided by contract of a predetermined number of days or weeks of assistance by the customer and distributed or not, throughout project duration and always adjusted to the customer's needs.